Privacy
Privacy Policy
How Velocity Funds collects, uses, and protects information related to your account and activity.
Last updated:
This Privacy Policy explains how Velocity Funds LLC ("Velocity Funds", "we", "us", or "our") collects, uses, and protects information when you visit our website, create an account, or use any of our evaluation and simulated funded account services (collectively, the "Services").
By accessing or using our Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not use the website or Services.
1.1 Information you provide to us
- Account information such as name, email address, username, and password.
- Profile details, country or region, and communication preferences.
- Payment-related information (processed by third-party payment processors) such as billing address and transaction details.
- Support requests, survey responses, and any messages you send us.
1.2 Information collected automatically
When you visit our website or use the dashboard, we automatically collect certain technical data, including:
- Device and browser information (IP address, browser type, operating system).
- Usage data (pages visited, links clicked, time on site, referring pages).
- Session data related to login, security, and fraud monitoring.
1.3 Information from third parties
We may receive information about you from third-party service providers that help us operate our business (for example, payment processors, analytics providers, or trading platform partners). Any such data is handled in accordance with this Privacy Policy and our agreements with those providers.
We use the information we collect to:
- Provide, maintain, and improve the Velocity Funds website and Services.
- Create and manage your user account and authentication.
- Administer evaluations, simulated funded accounts, reward cycles, and program eligibility.
- Process payments and manage subscriptions or one-time purchases.
- Communicate with you about your account, performance, program updates, and support requests.
- Monitor platform integrity, detect fraud, abuse, or violations of our Rules or Terms of Use.
- Comply with legal, regulatory, and risk-management obligations.
- Improve user experience, product design, and marketing performance.
We use cookies and similar technologies to operate and improve our website. Cookies are small text files stored on your device that help us:
- Keep you signed in and maintain session security.
- Remember your preferences (such as chosen account size or theme).
- Measure traffic, performance, and conversion metrics.
Most browsers allow you to refuse or delete cookies via settings. However, some features of the site may not function properly if cookies are disabled.
We use third-party payment processors to handle subscription and one-time payments. Your full card details are processed directly by those providers and are not stored on our own servers. We may retain limited billing information (such as the last four digits of your card, expiration date, and billing address) for records, fraud prevention, and customer support.
We do not sell your personal information. We may share information in the following situations:
- Service providers: With trusted vendors who perform services on our behalf (e.g., hosting, analytics, payment processing, communications). They are allowed to use information only as necessary to provide services to us.
- Legal and compliance: When required by law, regulation, legal process, or to protect our rights, users, or the public.
- Business transfers: In connection with a merger, acquisition, financing, or sale of assets, where user information may be transferred as part of that transaction.
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce our agreements, and support legitimate business operations. When information is no longer needed, we will delete or anonymize it in a commercially reasonable manner.
We implement technical and organizational measures designed to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and notifying us promptly of any suspected unauthorized access.
Our infrastructure may be located in the United States or other jurisdictions. By using the Services, you consent to the transfer, processing, and storage of your information in those locations, which may have data-protection laws different from your country of residence.
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:
- Access or request a copy of the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request deletion of certain information, subject to legal or contractual obligations.
- Object to or restrict certain processing activities.
- Update your communication preferences or opt out of marketing emails by using the "unsubscribe" link.
To exercise any of these rights (where applicable), contact us using the details in the "Contact Us" section below. We may need to verify your identity before responding to your request.
The Services are intended for adults engaged in trading education and evaluation. We do not knowingly collect personal information from children under the age of 18. If you believe a minor has provided us with information, please contact us and we will take steps to remove such data.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Services after any update constitutes acceptance of the revised Policy.
If you have questions about this Privacy Policy or how we handle your information, you can contact us at:
Velocity Funds LLC
Orlando, Florida (USA) - Mailing address to be inserted here
Email: support@velocityfunds.io
This Privacy Policy is provided for general information and does not constitute legal advice. You should consult your own legal counsel to ensure that this document and your implementation meet all applicable regulatory requirements.